News Flash Home
The original item was published from 6/12/2015 4:39:17 PM to 6/15/2015 10:54:43 AM.

News Flash

City of Savannah Marketing and Communications

Posted on: June 12, 2015

[ARCHIVED] City unveils major business improvements

Biz Roundtabl 1.jpg

Date: June 12, 2015
For Immediate Release

City and business leaders today unveiled broad changes to the City’s business process intended to make Savannah the best city in which to do business in America.

The changes are the culmination of a nearly two-year-long process initiated by Mayor Edna Jackson, who created the public-private Business Roundtable to analyze the City’s business services, research best practices, and recommend improvements.

Mayor Jackson joined members of City Council, City Manager Stephanie Cutter, Business Roundtable Chairman Greg Parker and dozens of City during a news conference in the lobby of the Broughton Municipal Building, where much of the business permitting process occurs.

“The changes outlined today are a start. They are not the end,” Mayor Jackson said. “As long as I am Mayor, we will continue working to become the most business-friendly city in America.”

At the news conference it was unveiled that Forbes Magazine’s recent “Best Places for Business and Careers” list showed that Savannah has moved from 145th in the nation to 78th in the nation in just two years.

Among the improvements, which have been phased in over the past year: • Overhaul of the business approval process to simplify and reduce the number of steps
• Creation of new business liaisons to help businesses navigate City permitting• Adding more online functions, such as online permit applications and online payments
• Creation of a new customer service administrator to improve customer service across the organization• The launch of new citizen feedback tools, such as survey kiosks at major City facilities, to drive improvements
• Redevelopment of the City's business website, www.savannahga.gov/business, to make it more customer-focused • Creation of a new marketing plan that targets technology startups and promotes Savannah as business friendly
• Creation of an online business dashboard to measure progress

“There is no reason we can’t be the best place in which to do business in America,” said Alderman-at-Large Carol Bell, the City Council Liaison to the Business Roundtable. “We need to do a better job of removing the obstacles to opening a business in Savannah. When we have more jobs, we have less poverty, less crime, and a higher quality of life.”

During the Roundtable process, City employees visited businessman Greg Parker’s convenience stores to learn about customer service techniques and feedback tools he uses. Many of those techniques are now being used by the City’s newly created customer service administrator to implement organization-wide changes.

“I want to commend the Mayor and City Manager for their willingness to roll up their sleeves, partner with the private sector and embrace change,” Parker said. “Savannah has a strong economy, resourceful citizens and a proud tradition of innovation and entrepreneurialism. It is gratifying to see the City of Savannah step up and be part of this momentum.”

Facebook Twitter Email

Other News in City of Savannah Marketing and Communications

Municipal Archives Announces SCMP Residency Team

Posted on: February 21, 2024 | Last Modified on: April 5, 2022

City Officials to Sign Partnership Agreement With Accra, Ghana in Virtual Ceremony

Posted on: February 16, 2024 | Last Modified on: April 5, 2022

City of Savannah Welcomes Home Sgt. Moffett

Posted on: February 14, 2024 | Last Modified on: April 5, 2022

City to Host Ribbon Cutting for New Riverfront Tugboat Play Area

Posted on: February 9, 2024 | Last Modified on: April 5, 2022

Vice President Harris Pays Special Visit to Savannah

Posted on: February 7, 2024 | Last Modified on: April 5, 2022

City To Dedicate Evergreen Cemetery

Posted on: December 1, 2023

City To Unveil New Holiday Tree

Posted on: November 21, 2023

City Crews Respond To Minor Sewage Spill

Posted on: November 21, 2023

Veterans Day Parade Set For Saturday

Posted on: November 8, 2023

Registration Open For SCAC Fall Classes

Posted on: September 25, 2023

City To Designate Coach Ronald Booker Way

Posted on: September 25, 2023

City To Host Water Resources Career Fair

Posted on: September 13, 2023

Hurricane Idalia News Release #6

Posted on: August 31, 2023

Hurricane Idalia News Release #5

Posted on: August 30, 2023

Hurricane Idalia News Release #4

Posted on: August 30, 2023

Hurricane Idalia News Release #3

Posted on: August 29, 2023

Hurricane Idalia News Release #2

Posted on: August 29, 2023

Tropical Storm Idalia News Release #1

Posted on: August 28, 2023

City crews respond to sewage spill

Posted on: June 23, 2023

City acquires Evergreen Cemetery

Posted on: May 2, 2023

City crews respond to major spill

Posted on: April 13, 2023

City crews respond to minor sewage spill

Posted on: January 31, 2023

Traffic Impacts on Derenne Avenue

Posted on: January 3, 2023

City crews respond to minor sewage spill

Posted on: October 21, 2022

City crews respond to minor sewage spill

Posted on: October 12, 2022

City to kick off 2022 United Way campaign

Posted on: September 9, 2022