News Flash Home
The original item was published from 10/22/2020 6:14:19 PM to 10/23/2021 12:00:01 AM.

News Flash

City of Savannah Marketing and Communications

Posted on: October 22, 2020

[ARCHIVED] City launches new, multi-platform 311 system

Office of Marketing and Communications 

opc@savannahga.gov 

A picture containing shape</p><p>Description automatically generated

City launches new, multi-platform 311 system

SAVANNAH (Oct. 22) - Today, the City of Savannah launched a new 311 system, including an app and website, to improve customer service. The new system makes city service requests more convenient, efficient and customer-focused than they have ever been in Savannah’s history. 

Sav311 and savannahga.gov/311 give residents 24/7 access to submit requests, track progress and see other service requests in their area. Service requests are sent directly to the appropriate city department to speed up response times, and citizens can provide feedback through an emailed survey after work is completed. Citizens can still request city services by calling 311 or 912-651-6565 Monday through Friday 8 a.m. to 5 p.m. If there’s an urgent concern, afterhours operators are available. 

In 2019, 85,000 work orders were fulfilled. Common requests included pothole repairs, traffic sign and garbage issues, water meter leaks and special yard waste collection.

Sav311 is available for download on Apple and Android devices. 

Facebook Twitter Email

Other News in City of Savannah Marketing and Communications

City acquires Evergreen Cemetery

Posted on: May 2, 2023

City crews respond to major spill

Posted on: April 13, 2023

City crews respond to minor sewage spill

Posted on: January 31, 2023

Traffic Impacts on Derenne Avenue

Posted on: January 3, 2023

City crews respond to minor sewage spill

Posted on: October 21, 2022

City crews respond to minor sewage spill

Posted on: October 12, 2022

City to kick off 2022 United Way campaign

Posted on: September 9, 2022

Check out our new website features

Posted on: December 22, 2005