The City of Savannah’s Plan is a self-funded group health plan.  Quantum Health provides the coordination of benefits, and HPI is the  claims administrator. The primary Preferred Provider Organization (PPO) Network for the City of Savannah is The Care Network (TCN) which utilizes the St. Joseph’s / Candler Clinics and Hospitals.

Contact Information

Care Coordinators

Healthcare can be confusing, Quantum Care Coordinators are here to make it easier. Turn to your Care Coordinators for help with items such as:

• Benefits
• Nurse Support
• Claim Questions
• Patient Advocacy 
• In-Network Provider Assistance
• Anything That Can Make the Healthcare Process Easier

Members may contact a Quantum Health Care Coordinators, Monday - Friday from 8:30 AM to 10:00 PM, to help with any questions you might have about your benefits. Care Coordinators can also help you find a provider, order a new ID card, and even transfer you to a nurse for questions about your treatment plan.

Visit the MyQHealth Member Portal at: www.cityofsavannahhealthplan.com or download the MyQHealth app and access your health plan benefits, ID cards, provider listings, chat with a care coordinator and more. 

Medical Plan Benefits Summary

The City offers two medical plan options to meet your individual needs. Both plans include free preventive care services (with in-network providers only) and a four-tier prescription drug plan.

Prescription Drug Coverage

Express Scripts is the City of Savannah pharmacy drug provider; you mail fill your prescriptions at most pharmacies (Wal-Mart, CVS, Walgreens, etc.)  Your formulary offers a wide selection of clinically-sound, cost-effective generic and brand-name prescription drugs. The program includes a retail prescription plan and mail order for maintenance medications. At network pharmacies, your co-payment is determined by the tier on which the prescription is placed (Tier 1, Tier 2 or Tier 3). Tier 4 is for specialty drugs.Save on Prescriptions 

If you take maintenance medications, you may order a 90-day supply through Express Scripts mail order service or at any CVS Retail Pharmacy and save money. By using mail order or 90-day at retail for maintenance medications, you can receive a 90-day supply at reduced co-pay.

Manage Your Medicines Anywhere, Anytime

Express Scripts or The Express Scripts Mobile App  

• More savings: Compare prices of medicines at multiple pharmacies. Get free standard shipping from the Express Scripts Pharmacy.
• More convenience: Get up to 90-day supplies of your long-term medicine sent to your home. Order refills, check order status, and track shipments. Print forms and ID cards, if needed.
• More confidence: Talk with a pharmacist from the privacy of your home any time, from anywhere. Find the latest information on your medicine, including possible side effects and interactions.
• More flexibility: Download the Express Scripts mobile app to manage your medicines, find nearby pharmacies and use your virtual ID card while on the go.

Registering is safe and simple. Your information is secure and confidential. Go to www.express-scripts.com, select register or download the Express Scripts mobile app for free from your mobile device’s app store.

In-Network Urgent Care Centers 

Urgent care clinics are well-prepared to handle a wide array of pressing, but not life-threatening, health issues. St. Joseph/Candler Urgent Care Centers, from Georgia Emergency Associates is your in-network urgent care provider. The centers provide numerous services which includes stitches, X-rays, lab work, splinting, casts, shots, and assist with diagnosing colds, infections, allergic reactions, asthma and more. Urgent care co-pays are $15.00 (Plus Plan) or $20.00 (Basic Plan). 

If you or your dependent are not experiencing a medical emergency, consider visiting a St. Joseph’s/Candler Urgent Care Center. For your convenience, most centers are open on evenings and weekends and now offer virtual visits. To find a location near you or to schedule a virtual visit go to www.sjcurgentcare.com