Utility Services

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Contact Customer Service

To start or change utility services at a residence or business, contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Broughton Municipal Building on the first floor, 132 E. Broughton Street, Savannah, GA 31401. A deposit may be required when requesting service. Personal identifying information may be requested to establish service or to make changes to an existing account.

You may submit a request to stop service by calling Customer Service at (912) 651-6460 Monday - Friday 8:15 a.m. to 5:00 p.m.


The Utility Services Division, although funded through the water fund, is an operating division in the Revenue Department. Utility Services bills and collects fees for water, sewer, and refuse collection. The service area includes the City and the urban areas of unincorporated Chatham County.