Trouble paying your utility bill because of COVID-19? CARES Act funding could be available to help. Call 211 Monday through Friday from 8:30 a.m. to 5 p.m. for more information. Apply online at: www.savannahga.gov/caresact. Must be a city of Savannah resident to qualify.
Our regular hours are Monday-Friday, 8:15 a.m. to 5 p.m. To start or change utility services at a residence or business, contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Coastal Georgia Center at 305 Fahm St., Savannah, GA 31401.
A deposit may be required when requesting service. Personal identifying information may be requested to establish service or to make changes to an existing account.
You may submit a request to stop service by calling Customer Service at (912) 651-6460, Monday - Friday 8:15 a.m. to 5:00 p.m.
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WaterWays shares stories about City of Savannah water, from how we invest in infrastructure, to the unique ways our community uses water at home, at work, and at play. Brought to you by the Utility Services Unit. Read the latest post at www.savannahga.gov/waterways.