Contact Utility Services Customer Service

Contact Customer Service Online: www.savannahga.gov/customercontact

Customer Service Phone: (912) 651-6460

In-Person, Monday-Friday, 8:15 a.m. to 5 p.m., at our office location in Coastal Georgia Center. Please note: our lobby is currently closed to customers, but a self-service station is located just outside our front doors. Learn more about our lobby closure.

City of Savannah Utility Services Division
Coastal Georgia Center
305 Fahm Street
Savannah, GA 31401

Utility payments should be mailed to the following address:

City of Savannah Utility Services Division
P.O. Box 1968
Savannah, GA 31402

Water & Sewer Emergency: (912) 351-3434
To be used in the event of a water & sewer emergency such as a broken water main in the public right-of-way.