The Tourism Division is responsible for:
- Taking pro-active steps in balancing resident quality of life while sustaining the tourism industry;
- Supporting a fair regulatory environment aimed at protecting neighborhood integrity and the tourism industry;
- Improving the downtown experience by managing impacts of tourism-related business;
- Listening to and working with citizens and industry professionals to help guide better decisions; and
- Providing superior customer service.
Contacts
Rachel Buck, Tourism Supervisor
If you observed a tour service breaking City ordinance, complaints can be submitted by filling out this electronic Tour Services Complaint Form.
Tourism Permitting
For information on how to start a tour company and all necessary permitting, click here.
Tourism Advisory Committee
Learn more about the Tourism Advisory Committee.