Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Revenue
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Revenue
Yes, you can pay your water bill at savannahga.gov/utilitypay. Please have a copy of your latest bill handy when making your payment.
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No, the City of Savannah does not accept payments over the phone. Please visit Revenue Payment Methods for ways you can make a payment.Revenue
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All businesses operating in the City of Savannah are required to have a business tax certificate in lieu of a business license as required by Article Y of the current Revenue Ordinance. Please visit Business Tax for additional details on how to obtain a certificate.Revenue
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The City of Savannah bills real property tax twice a year and those bills are due around June 1st and November 15th. Personal property and public utilities are due once a year around November 15th. Due dates of the bills do fluctuate, but dates are advertised well in advance. For copies of bills and account information, please visit the Property Tax page.Revenue
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Revenue
Please visit the How to Set Up Water Service web page for information on how to begin your water service.
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The phone number for customer service is 311.Revenue
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Revenue
Some check cashing businesses and online payment services accept payments for City accounts, however, these payments are mailed in or hand-delivered to our office and not posted until received by our staff. We recommend using the City's online payment portal for utility bills, www.savannahga.gov/utilitypay.
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No, payments for parking tickets should be made at the Bryan Street Parking Garage located at 100 E Bryan St on Reynolds Square. They can be reached at (912) 651-6470 for additional information.Revenue