Show All Answers

1. Can I pay my water bill online?

Yes, you can pay your water bill at savannahga.gov/utilitypay. Please have a copy of your latest bill handy when making your payment.

Pay Utility Bill Here

2. Do you accept payments over the phone?

No, the City of Savannah does not accept payments over the phone. Please visit Revenue Payment Methods for ways you can make a payment.

3. Does my business need a business tax certificate?

All businesses operating in the City of Savannah are required to have a business tax certificate in lieu of a business license as required by Article Y of the current Revenue Ordinance. Please visit Business Tax for additional details on how to obtain a certificate.

4. How often are property tax bills mailed out?

The City of Savannah bills real property tax twice a year and those bills are due around June 1st and November 15th. Personal property and public utilities are due once a year around November 15th. Due dates of the bills do fluctuate, but dates are advertised well in advance. For copies of bills and account information, please visit the Property Tax page.

5. How do I start water service?

Please visit the How to Set Up Water Service web page for information on how to begin your water service.

6. What is the phone number for the refuse department?

The phone number for customer service is 311.

7. Does the City of Savannah have additional sites for water utility payments?

Some check cashing businesses and online payment services accept payments for City accounts, however, these payments are mailed in or hand-delivered to our office and not posted until received by our staff. We recommend using the City's online payment portal for utility bills, www.savannahga.gov/utilitypay.

8. Can I pay my parking tickets in the revenue department?

No, payments for parking tickets should be made at the Bryan Street Parking Garage located at 100 E Bryan St on Reynolds Square. They can be reached at (912) 651-6470 for additional information.