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The City signs contracts for the provision of cable & internet services within city limits. with the exception of the downtown area, Comcast/Xfinity has a monopoly. The result continues to be TERRIBLE...
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The City signs contracts for the provision of cable & internet services within city limits. with the exception of the downtown area, Comcast/Xfinity has a monopoly. The result continues to be TERRIBLE customer service. The best solution for this problem is competition...I, for one, am beyond frustrated with Comcast. wait times are 30 minutes on the phone and 1 hour at their office. And these times are for any day of the week and any time of day. The 6 weeks of good behavior at the time the Comast contract was up for renewal sure fooled our city council & mayor....hope they aren't so gullible when it's renewal time again.
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Jul 2, 2013 by
Pat Murray (5 points)
3Votes Up
0Votes Down
The City signs contracts for the provision of cable & internet services within city limits. with the exception of the downtown area, Comcast/Xfinity has a monopoly. The result continues to be TERRIBLE customer service. The best solution for this problem is competition...I, for one, am beyond frustrated with Comcast. wait times are 30 minutes on the phone and 1 hour at their office. And these times are for any day of the week and any time of day. The 6 weeks of good behavior at the time the Comast contract was up for renewal sure fooled our city council & mayor....hope they aren't so gullible when it's renewal time again.
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I feel that it is about time for our city leaders to bring another cable company to our city. Comcast is ridiculous! You drive all the way out there to speak with a manager to try to resolve your...
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I feel that it is about time for our city leaders to bring another cable company to our city. Comcast is ridiculous! You drive all the way out there to speak with a manager to try to resolve your issue only to learn that you can only speak to someone by making appointments. Who really have time to drive back and forth out there when they are already ripping people off. They offer people the bundle package at one price, but they are adding all of these other unnecessary fees and by the time they total your bill we end up paying an additional $40.00. I compared a bill that I had dated back 11/2013 to my current bill and noticed not only certain rates went up but I being charged for things now that I wasn't being charged for which suppose to be apart of the bundle plan. Besides that what gives Comcast the right to bill you a whole month in advance can we please pay for our services as we uses it. Over all I enjoy the pleasure of having the bundle plan, but its just with the wrong company.
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Nov 5, 2014 by
Octavia Rivers (5 points)
1Votes Up
0Votes Down
I feel that it is about time for our city leaders to bring another cable company to our city. Comcast is ridiculous! You drive all the way out there to speak with a manager to try to resolve your issue only to learn that you can only speak to someone by making appointments. Who really have time to drive back and forth out there when they are already ripping people off. They offer people the bundle package at one price, but they are adding all of these other unnecessary fees and by the time they total your bill we end up paying an additional $40.00. I compared a bill that I had dated back 11/2013 to my current bill and noticed not only certain rates went up but I being charged for things now that I wasn't being charged for which suppose to be apart of the bundle plan. Besides that what gives Comcast the right to bill you a whole month in advance can we please pay for our services as we uses it. Over all I enjoy the pleasure of having the bundle plan, but its just with the wrong company.
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Come on Savannah, we can't call ourselves a world-class destination/city if we have a heartless ISP Comcast, having a monopoly over Savannah. The data caps are ridiculous, the customer service is...
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Come on Savannah, we can't call ourselves a world-class destination/city if we have a heartless ISP Comcast, having a monopoly over Savannah. The data caps are ridiculous, the customer service is horrid, and the speeds slow down very often. Come on Savannah, our downtown and city design is perfect for a new, residential fiber optic network. Lets get it together.
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Jul 19, 2015 by
deuklee (8 points)
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Come on Savannah, we can't call ourselves a world-class destination/city if we have a heartless ISP Comcast, having a monopoly over Savannah. The data caps are ridiculous, the customer service is horrid, and the speeds slow down very often. Come on Savannah, our downtown and city design is perfect for a new, residential fiber optic network. Lets get it together.
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The City of Savannah's Council should draft and pass by majority vote an citywide Open Data Directive to (a) bridge departmental knowledge silos and reduce duplicative service costs, (b) to create the...
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The City of Savannah's Council should draft and pass by majority vote an citywide Open Data Directive to (a) bridge departmental knowledge silos and reduce duplicative service costs, (b) to create the conditions for civic innovation driven by, with, and for residents (c) to increase citizen trust, and (d) to educate residents better about how the city operates. Doing so would make Savannah the first city in Georgia to pass a comprehensive open data directive that applies to all city departments. The directive need not be inflexible, and should be drafted in the open with residents to ensure it not only falls in line with Savannah Forward but also prioritizes the proactive release of high-priority, high-demand, and low-effort datasets. Open data by default would allow the city to operate better, faster, and cheaper – all while democratizing accessibility of information and helping renew civic trust. The City pays for an open data portal feature with its ESRI contract with SAGIS.
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Aug 22, 2018 by
Carl Lewis (5 points)
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The City of Savannah's Council should draft and pass by majority vote an citywide Open Data Directive to (a) bridge departmental knowledge silos and reduce duplicative service costs, (b) to create the conditions for civic innovation driven by, with, and for residents (c) to increase citizen trust, and (d) to educate residents better about how the city operates. Doing so would make Savannah the first city in Georgia to pass a comprehensive open data directive that applies to all city departments. The directive need not be inflexible, and should be drafted in the open with residents to ensure it not only falls in line with Savannah Forward but also prioritizes the proactive release of high-priority, high-demand, and low-effort datasets. Open data by default would allow the city to operate better, faster, and cheaper – all while democratizing accessibility of information and helping renew civic trust. The City pays for an open data portal feature with its ESRI contract with SAGIS.
