eTRAC: electronic Tracking, Review & Approval Center
eTRAC is now accepting eCheck payments online!
eTRAC Users can now pay permitting and inspection fees conveniently and safely online using either a Checking Account or Credit Card.
This added eCheck payment option allows eTRAC users to pay fees online using either a Checking or Savings Acct. To use either account, you will need your checking or savings routing number and account number including all zeros. There is a $2.00 transaction fee to pay by eCHECK that is paid by the user. An eTRAC account is required for all online payments, however no minimum payment is required. Credit Card payments are still available on eTRAC. There is no transaction fee to pay by credit card.
The City of Savannah’s permit tracking website, eTRAC: electronic Tracking, Review and Approval Center, is a one stop location to track all development permitting activities within the City, and can be accessed at eTRAC.savannahga.gov. Please bookmark this site for ease of use. To access resources to assist you with use of the eTRAC site, please click here to access the eTRAC Resources and Forms page.
The eTRAC website allows users with Internet access to conduct searches for permits or plan reviews by either address, permit type, permit number, issue date, or other search fields, and view the status of these permits. Click here to access the eTRAC Quick Reference Guide "Information Available to the Public on Building Permits and Site Plans without Logging into eTRAC", which will show users who are not registered with the site how to search for permits and access information though this website.
Users are also able to register with the City on the eTRAC site, and after their registration is approved, these users are able to log in and apply for certain types of permits online, see details regarding a specific plan review comment or inspection, request inspections if they are the licensed contractor, and pay invoiced fees online using most credit cards. To register, users must click "Register" on the eTRAC site and provide the required information, and either complete an eTRAC Online Account Authorization Form for their company, or be listed on a company’s form that has already been completed and approved.
If you have any questions about eTRAC or need assistance navigating the site, please visit our resource page or call Lei Frazier at 912-651-6510 (Ext. 1393) or send her an email. If you have any technical difficulties with logging in or with the website, please call Latoya Hinton at 912-651-6510 (Ext. 1817) or send an email