Alarm Registration & False Alarm Program
The City of Savannah requires all active alarm systems within the city limits to have a permit with the city. PMAM Corporation, a company that specializes in managing municipal alarm tracking and billing systems, is now working with the City to monitor the alarm registration and false alarm program. Alarm companies and their local customers (commercial & residential) will be able to access their accounts and pay online 24/7 .
Access your Account and Pay Bill Now.
Online registration is now available through the PMAM website. Applications can also be printed and mailed to the address listed. As a reminder, alarm permits may only be processed through the PMAM website. The City of Savannah Revenue Department will no longer process alarm registrations or accept payments in our office. For assistance, please call (877) 230-1016.
View the current City Alarm policy.
Frequently Asked Questions
Q: When and why was the False Alarm Ordinance enacted?
A: A 2002 study reported that police officers responded to over 25,000 alarms and found 99.7% of these to be false. Responding to false alarm calls consumes the equivalent of $400,000 in taxpayer money every year.
Q: How much is the alarm registration fee?
A: The annual registration fee is $12.00 per residential alarm user and $24.00 per commercial alarm user.
Q: How are false alarm fines billed and how much do they cost?
A: Excessive false alarms for registered alarm users are considered to be any number in excess of three (3) false alarms during the 12-month billing cycle that runs from the date the alarm is registered or a false alarm is reported at the unregistered alarms address. The fourth through sixth false alarms at a single location during the same time period will be billed at $100 per false alarm. The seventh through thirteenth false alarms will be billed at $150 each and the fourteenth and all subsequent false alarms during the same period will be billed at $200 per false alarm.
Q: The false alarms were the result of faulty equipment or maintenance on the alarm system, not user error. Am I still responsible for the bill?
A: Registered users receive three false alarms each year to help cover these kinds of situations. However, if you have made a good faith effort to have your system repaired or your repair person forgot to take your system offline when working on it, then you should contact your alarm company directly about this bill.