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Delinquent Utility Bill Enforcement
Bill paymentPlease note:

As of June 1, 2017, the City of Savannah has resumed regular enforcement efforts on delinquent utility accounts. Enforcement efforts include the assessment of additional fees and service cut-off for unpaid and overdue bills.

If you have questions or concerns about your utility account, please contact the Utility Services Division at (912) 651-6460.

Below is a table outlining the timeline of when bills are due and when additional fees and service disconnect may be incurred:

 Bill Life Cycle  Approx. Days   Fee Charged
 Bill Mailed  0  
 Bill Due  20  
 Last Day to Pay Without Penalty  30  
 Penalty Added/Reminder Notice Sent  31  $5.00 or 10% 
 Administrative Processing Fees Assessed  38  $50.00
 Shut Off Period Begins  38  

Installment Plan – Payment Guidelines

Past Due Amount
 Minimum Required  Arrangement Deadline
 $1 - $149  Short-Term Agreement  30 days
 $150 - $250  40%  30 days
 $251 - $500  40%  60 days
 $501 - $800  50%  90 days
 $801 - $1250  60%  90 days
 $1251 or more
 75%  90 days


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