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Customer Service Division
Department Overview
The Customer Service Division will provide consistent staff training and reinforcement of the City’s customer service culture and insure that issues of service quality are addressed and meet or exceeds the expectation. Working with City departments, the Division will ensure that every customer has an excellent experience that provides a lasting positive impression of the service(s) rendered regardless of whether or not they obtain what they want.


City staff is celebrating customer service week with the theme "Everyday Heroes", special events are planned throughout the week.

Posted by City of Savannah Government on Wednesday, October 7, 2015

Contact Us
Margaret Williams
Customer Service Administrator

James Hall
Management Analyst

Leah Scott-Perry
Educational Trainer

Phone : 912-525-3100

6 East Bay Street
Gamble Building, Lower Level
Savannah, GA  31402

Monday -  Friday
8:15 a.m. -  5:00 p.m.

Mystery Shoppers Needed
The City of Savannah has launched a Mystery Shopping Program. Help us become better at serving our community, volunteer to become a Mystery Shopper.

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