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Business Approval

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1. Should I sign a lease for my new business before contacting the City of Savannah?
2. My business is located in my home. Am I required to complete a Business Approval Application?
3. What is a PIN, and how do I determine it?
4. Do I need to enter the “Previous Business Name and/or Business Use at this location” on the Business Approval application?
5. Am I required to complete a new Business Approval Application if I have an existing business that is changing location to a new address?
6. Am I required to complete a new Business Approval Application if I have an existing business that is changing business name or ownership?
7. I have a Lawn Care, Pressure Wash or Car Wash business. Are there any special requirements needed prior to receiving my business approval?
8. Is there a fee for the Business Approval Application?
9. How long does the Business Approval process take?
10. How will I be notified when my application has been reviewed or completed?
11. What is a change of use and/or occupancy?
12. Once I receive my business approval, what do I do next?
13. What are the first steps before starting my business?
14. Where can I get a Zoning Board of Appeals (ZBA) application?
15. Can I apply for a rezoning or text amendment to the zoning ordinance?
16. What is my property zoned?
17. Is it a requirement to reside in the residence when establishing a residential daycare?
18. If the use that I am proposing is different from the current use, but no improvements to the building are needed, am I required to obtain a new Certificate of Occupancy (CO)?
19. Is there such a use as a vacation rental?

Cemeteries

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1. How do I locate a burial in one of the City’s five municipal cemeteries?
2. Are any of the cemeteries haunted?
3. Does the Department of Cemeteries offer tours?
4. Where is the "Bird Girl" statue located?
5. Where is Jim Williams buried?
6. Are there any Confederate sections in the cemeteries?

Citizen Office

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1. How do I get a street vendor license?
2. How do I get a sidewalk café license?
3. How do I request City services?
4. How do I find my work order?

Clerk of Council

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1. How do I file a petition or claim with the City?
2. How do I transfer a cemetery deed?

Community Planning & Development

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1. What types of activities does the department fund?
2. When can an organization apply for funding?

Criminal History Records

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1. How can I obtain a copy of my Georgia criminal history record?

Doing Business

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1. What is a sourcing event?
2. How can I find events to respond to?
3. How can I get more information about an event?

Economic Development

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1. Do I need a Business License to start a business?
2. Where do I go to obtain a Business Tax Certificate application?
3. Who do I contact regarding the zoning classification for the location I am considering for my business?

Flood Protection Information

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1. What else can I do to prevent my house from flooding?
2. What is the difference between a Flood watch and Flood warning?
3. How do ponds prevent flooding?
4. What is the difference between a Retention Pond and a Detention Pond?
5. What is compensatory Storage?
6. Why can’t hydrostatic vents be used in the VE zone?
7. What are some of the main construction tips for the different zones?
8. How can I remove my property from the Floodplain?
9. What are benchmark, datum, and datum types?
10. I live in a low-risk flood zone. Do I really need flood insurance?
11. What is the “50% Rule”?
12. What is the Coastal Barrier Resources System (CBRS)?
13. What are the different Flood Zones and Risks?
14. What is a Freeboard?
15. What is the difference between Base Flood Elevation (BFE) and Design Base Flood Elevation (DBFE)?
16. What is a 100 year or 500 year storm event?
17. What is the Community Rating System (CRS)?
18. What is Increase Cost of Compliance (ICC)?
19. What is the National Flood Insurance Program (NFIP)?
20. What is the difference between the “Floodplain” and the “Special Flood Hazard Area (SFHA)”?
21. What is the City of Savannah’s Community Number?
22. Do marshes and other vegetation prevent flooding?
23. What is the Preferred Risk Policy (PRP)?
24. Is flood damage from wind-driven rain covered?
25. Can “north-eastern” winds affect flooding?
26. If I live in a flood zone but my finish floor is above the BFE, do I still need flood insurance?
27. Can I get flood insurance if I do not live in a High Risk Area?
28. Can I get flood insurance if I'm renting a property?
29. What types of property may be insured against flood loss?
30. Does my policy go into effect once a payment is made?
31. What is Flood Insurance?
32. What causes flooding in Savannah?
33. What Is a FLOODPLAIN MANAGEMENT PLANNING?
34. What is the Flood Insurance Rate Map (FIRM) used for?
35. Where can I get More Information?
36. How do I know if I am at risk of flooding?
37. What kinds of property are not insurable under the NFIP?
38. What are FIRM Panels and how many are there?
39. What is the purpose of an Elevation Certificate?

Housing

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1. What are the eligibility requirements for single-family homes that are financed by the Housing Department (DreamMaker homes)?
2. Does the Housing Department assist with housing searches for individuals looking for affordable units to rent or buy?

Human Resources

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1. Is it possible to apply for a position that is not currently listed, just to have an application on record for a future opening?
2. I completed an application last month for another position and I want to apply for a secretary position listed this week. Can I just use that same application for both positions?

Inspections

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1. How do I call for building inspections?
2. How do I get a Certificate of Occupancy (CO)?
3. How are re-inspection fees determined?
4. How do I know if my inspection has passed?
5. How many inspections, and of what type, are required?
6. What time will my inspection take place?
7. What Building Codes are being enforced?
8. What is the difference between a building inspection and a trade inspection?
9. Will I have the same inspectors throughout my permit process?
10. As the homeowner or General Contractor can I call in trade inspections?
11. When will my power be released to Georgia Power?
12. What Mechanical Code does the City of Savannah enforce?
13. What Electrical Code does the City of Savannah enforce?
14. What Plumbing Code does the City of Savannah enforce?
15. Can I schedule a time for my inspection?
16. When will my gas service be released to Atlanta Gas Light?
17. When will my inspection results be posted?
18. Does the inspector have to sign the inspection card?
19. How late can I call in for a trade inspection?
20. What do I do when my project is finished?
21. What are the differences between a Certificate of Occupancy (CO) and a Certificate of Completion (C of C)?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Mobility & Parking Services

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1. How do I use the public docks at Rousakis Plaza on River Street?
2. Where are the City public parking garages & lots?

Parks and Recreation Services

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1. Where can I get information on summer camps?
2. Who do I call to find out about youth and adult sports?
3. What are the contact number for Athletics?
4. When is my team's next game?
5. Will inclement weather cause a game cancellation?

Permitting

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1. Why do I need a building permit?
2. How do I apply for a building permit?
3. What is the status of my building permit application?
4. How long is my building permit valid?
5. What fees do I need to pay for a building permit?
6. What is the plan review fee?
7. What if my construction encroaches onto city right-of-way?
8. Who do I contact if my construction or demolition involves site development or land disturbance?
9. How long does it take to get a building permit once I submit my plans and application?
10. What is the plan review process for a building permit?
11. When can I pick up my permit?
12. What Building Codes are being enforced?
13. Can I receive an extension on my permit?
14. What is the price of an electrical permit?
15. When will my power be released to Georgia Power?
16. How long does it take to process my electrical permit application?
17. When is a mechanical permit required?
18. What is the price for a mechanical permit?
19. How do I apply for a permit?
20. What is required before a permit is issued?
21. Can I pay cash for my permit?
22. What documentation is required for a mechanical contractor?
23. What Mechanical Code does the City enforce?
24. What is the price of an plumbing permit application?
25. What plumbing code does the City of Savannah enforce?
26. Can I fax in an application?
27. What is the process for getting a site plan approved?
28. How long does it take to get a site permit once I submit my plans and application?
29. What other permits or approvals do I need for my site development permit?
30. What fees do I need to pay for a site permit?
31. What is the status of my site development permit application?
32. How/when do I get a land disturbance permit?
33. How do I get a Certificate of Occupancy?
34. What kind of bonds does the City require?
35. What form can I use for bonds?
36. How/when do I get my bonds back?
37. How close can I build to the property line?
38. What are the required building setbacks for my property?
39. What do I do when my project is finished?
40. Can I be my own contractor for a construction project on my own home?
41. Who is required to pick up the building permit on commercial projects?

Public Information Office

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1. How do I request public records from the City of Savannah?

Real Property Services

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1. How does the City calculate my property value?
2. Does the Real Property Services Department maintain City properties?
3. How does the City sell Surplus Properties?
4. Does the Real Property Services Department manage the demolition and/or new construction of City Projects?

Recorder's Court

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1. Can I have my case reset or continued?
2. Can I have a jury trial in Recorder’s Court?
3. May I pay my fine online?
4. May I pay my fine with a credit card?
5. Do I need an attorney?
6. I received a citation for "no proof of insurance" (O.C.G.A. 40-6-10). I have insurance but did not have my insurance card to show to the officer. What do I do?
7. How many points will be placed on my driver's license?
8. The court notified the Department of Motor Vehicle Safety that I didn't appear at my scheduled hearing, what do I do?
9. How do I get information about the citation I've been issued?
10. How do I find out the status of my driver's license?
11. What is my right to be represented by an attorney?

Recycling

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1. When is my recycling collected?
2. What items can be recycled?
3. What items cannot be recycled?
4. What is the cost for recycling service?
5. How do I receive a recycling cart?
6. How do I get an additional recycling cart?

Refuse Disposal

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1. How do I dispose of waste paint?

Research Library and Municipal Archives

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1. Are you the public library?
2. Can I come in to do research?
3. Can I make a remote reference request?
4. What types of records do you have?
5. Do you have records for Chatham County?
6. Do you have genealogy records?
7. Do you have building and property records?

Residentual Refuse Collection

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1. What's new with Bulk Item Collections?
2. How do I get an additional garbage/trash cart?

Revenue

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1. Can I pay my water bill online?
2. Do you accept payments over the phone?
3. Does my business need a business tax certificate?
4. How often are property tax bills mailed out?
5. How do I start water service?
6. What is the phone number for the refuse department?
7. Does the City of Savannah have additional sites for water utility payments?
8. Do you accept payments over the telephone?
9. Can I pay my parking tickets in the revenue department?

Sanitation

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1. Where can I find the 2016 Sanitation Collection Schedules?
2. What's new with Bulk Item Collections?

Savannah Fire & Emergency Services

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1. Does Savannah Fire & Emergency Services offer free smoke detectors?
2. How do I obtain a fire report?
3. Can I get my blood pressure checked at the fire station?
4. Can I get firefighters or a fire truck to come to my school or community event?
5. Can I tour a Savannah fire station?
6. What is ISO and why is it important?

Street Sweeping

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1. When will my street be swept after an official holiday?
2. Do I receive one (1) courtesy citation for violating street cleaning parking ordinance per year?
3. Can I contest a citation?
4. Can I leave my vehicle in the streets while I vacation if I leave a note?

Thrive Sustainability Initiative

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1. Does the City have a sustainability plan?
2. I have a suggestion for the Thrive Sustainability Initiative. Who can I contact?

Vehicle Maintenance

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1. How can I purchase a surplus vehicle?

Zoning

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1. Where can I get a Zoning Board of Appeals (ZBA) application?
2. Can I apply for a rezoning or text amendment to the zoning ordinance?
3. How close can I build to the property line?
4. What are the required setbacks for my property?
5. Is it a requirement to reside in the residence when establishing a residential daycare?
6. Is there such a use as a vacation rental?
7. How can I find out the zoning of my property?
8. What is my property zoned?
9. What are the requirements regarding Temporary Signs?
10. Which types of signs are prohibited in the City of Savannah?
11. What are the allowed sign heights, area, setbacks, etc. for signs not located within a Historic District?
12. What are the requirements regarding Announcement Signs?
13. Where can I find the Street Classification Maps for signage?
14. Where can I find the Street Classification Maps for billboards?
15. How do I find out what the maximum height my building can be?
16. How do I find out what the maximum percent of my lot can be covered by a building?
17. How do I find out which uses are allowed in my Zoning District?
18. Where are Temporary Uses allowed and what are the requirements?
19. Where can I find the Street Classification Maps for land uses?
20. Where are Vacation Rentals allowed and what are the requirements?
21. Where are Inns allowed and what are the requirements?
22. Where are Bed and Breakfast Guest Units allowed and what are the requirements?
23. Where are Family Personal Care Homes allowed and what are the requirements?
24. Where are Family DayCare Homes allowed and what are the requirements?
25. Where are Childcare Centers allowed and what are the requirements?
26. Where are Home Occupations allowed and what are the requirements?
27. Where are Places of Worship allowed and what are the requirements?
28. Where are restaurants which serve alcoholic beverages allowed and what are the requirements?
29. Where are medical offices allowed and what are the requirements?
30. Where are professional offices allowed and what are the requirements?
31. Where are Cocktail Lounges and Taverns allowed and what are the requirements?
32. Where are Package Stores allowed and what are the requirements?
33. Where are Beauty Salons, Nail Salons, Barber Shops, or Spas allowed and what are the requirements?
34. Which Zoning Districts have exceptions to or exemption from off-street parking requirements?
35. Where can I find out how many off-street parking spaces are required for my business?