Form Center

By signing in or creating an account, some fields will auto-populate with your information and your submitted forms will be saved and accessible to you.

Contact Utility Services Customer Service

  1. Contact Utility Services

    Please use this form for general questions about your City of Savannah utilities account, such as billing inquiries.


    You can expect an initial reply within 3 business days.


    Please do not use this form to report any emergencies or time-sensitive matters.

  2. Join our email list?

  3. You'll find your account barcode on your utility bill.

  4. You'll find your account number on your utility bill.

  5. Leave This Blank:

  6. This field is not part of the form submission.