FAQs With Forms

Request A City Service using the

311 Online Service Request

1

Business-Development-Property

What department handles property acquisitions for the City?

6

Chatham County Services

Where do I register to vote in the state of Georgia?

Where do I apply for a Marriage License?

Are there any alternate Disposal sites for bulk items, furniture, and dry trash?

How do I apply for an auto tag?

How do I find information concerning Animal Control?

How do I find Mosquito Control?

2

City Council-Clerk of Council-Ordinances

How do I file a petition or claim with the City?

What is the Government Channel 8?

38

Floodplain Management and Construction Issues

What causes flooding in Savannah?

What is Flood Insurance?

Does my policy go into effect once a payment is made?

What types of property may be insured against flood loss?

What kinds of property are not insurable under the NFIP?

Can I get flood insurance if I'm renting a property?

Can I get flood insurance if I do not live in a High Risk Area?

If I live in a flood zone but my finish floor is above the BFE, do I still need flood insurance?

What is the purpose of an Elevation Certificate?

Is flood damage from wind-driven rain covered?

What is the Preferred Risk Policy (PRP)?

Can “north-eastern” winds affect flooding?

Do marshes and other vegetation prevent flooding?

How do I know if I am at risk of flooding?

What is the Flood Insurance Rate Map (FIRM) used for?

What is the City of Savannah’s Community Number?

What are FIRM Panels and how many are there?

What is the difference between the “Floodplain” and the “Special Flood Hazard Area (SFHA)”?

What is the National Flood Insurance Program (NFIP)?

What is Increase Cost of Compliance (ICC)?

What is the Community Rating System (CRS)?

What is a 100 year or 500 year storm event?

What is the difference between Base Flood Elevation (BFE) and Design Base Flood Elevation (DBFE)?

What is a Freeboard?

What are the different Flood Zones and Risks?

What is the Coastal Barrier Resources System (CBRS)?

What is the “50% Rule”?

I live in a low-risk flood zone. Do I really need flood insurance?

What are benchmark, datum, and datum types?

How can I remove my property from the Floodplain?

What are some of the main construction tips for the different zones?

Why can’t hydrostatic vents be used in the VE zone?

What is compensatory Storage?

What is the difference between a Retention Pond and a Detention Pond?

How do ponds prevent flooding?

What else can I do to prevent my house from flooding?

What is the difference between a Flood watch and Flood warning?

Where can I get More Information?

3

Government-Election Info

How do I file a petition or claim with the City?

Where do I register to vote in the state of Georgia?

What is the Government Channel 8?

34

Housing

What is a Title Search?

When is a Title Search conducted?

When is a Title Search necessary?

Who can conduct a Title Search?

What are the most common work orders/complaints for the Property Maintenance Division?

The Sanitation Bureau's Residential Refuse Collection Department is responsible for what?

Can Commercial waste, including refuse generated from the management of rental property be accepted at Bacon Park Dry Trash Station?

Is there a code for reporting an unsafe house?

What is a Housing Code Violation/Complaint? If a violation exists?

What is a Vehicle Courtesy Notice?

Do residents need to do anything to prepare their homes for Smoke Testing?

Is there any waste that the Bacon Park Transfer Station will not accept?

How do I report graffiti?

What causes sewer overflows and backups? How does grease get in my sewer?

How to prevent Fats, Oils and Greases from damaging your Home and the Environment?

How do restaurants, apartment complexes and other commercial establishments prevent grease from passing through the sewer system?

Waste grease from our community results in what?

Is the Smoke used (in sewer line tests) hazardous?

What is an Unsafe Demolition Complaint?

What is an unsafe Building?

What housing programs does the City offer?

Who will review the email notifications received in Property Maintenance?

What is the Property Maintenance Division responsible for?

What is an Occupied Property Violation?

How are Service Requests generated for Property Maintenance?

What is the benefit to Smoke Testing?

What is the telephone number for Dean Forest Road Solid Waste Landfill?

What is a Vehicle Extension?

Are there any alternate Disposal sites for bulk items, furniture, and dry trash?

What waste items are accepted at the Bacon Park Transfer Station?

Does Park and Tree remove trees from private property?

Can I report an abandoned vehicle that is on private property?

What are the days of operation for the Bacon Park Dry Trash Transfer Station?

Will the Bacon Park Dry Trash Transfer Station accept non-hazardous municipal solid waste including:
excess household trash; yard trash; bulk trash; appliances; construction and demolition waste?

55

Neighborhood & Residential Services

What is a Title Search?

When is a Title Search conducted?

When is a Title Search necessary?

Who can conduct a Title Search?

What services are offered by the Adult Day Care Center?

What are the most common work orders/complaints for the Property Maintenance Division?

What is a Vehicle Violation?

The Sanitation Bureau's Residential Refuse Collection Department is responsible for what?

Can Commercial waste, including refuse generated from the management of rental property be accepted at Bacon Park Dry Trash Station?

Is there a code for reporting an unsafe house?

What is a Housing Code Violation/Complaint? If a violation exists?

What is a Vehicle Courtesy Notice?

Do residents need to do anything to prepare their homes for Smoke Testing?

Is there any waste that the Bacon Park Transfer Station will not accept?

How do I report graffiti?

What causes sewer overflows and backups? How does grease get in my sewer?

How to prevent Fats, Oils and Greases from damaging your Home and the Environment?

What waste items are accepted at the Dean Forest landfill location?

Is the Smoke used (in sewer line tests) hazardous?

What are the hours of operation at the Municipal Solid Waste Landfill on Dean Forest Road?

What is an unsafe House?

What is an Unsafe Demolition Complaint?

What is an unsafe Building?

Who will review the email notifications received in Property Maintenance?

Who do I call if a City tree falls on my personal property, for example, my car and I want to file a claim?

Where is the Municipal Solid Waste Landfill located?

Does the City clean up neighborhood blight?

Buildings and Grounds Department is responsible for what?

How do I report a pothole?

What is the Property Maintenance Division responsible for?

What is an Occupied Property Violation?

How are Service Requests generated for Property Maintenance?

What is the benefit to Smoke Testing?

What is the telephone number for Dean Forest Road Solid Waste Landfill?

What is a Vehicle Extension?

Are there any alternate Disposal sites for bulk items, furniture, and dry trash?

What waste items are accepted at the Bacon Park Transfer Station?

Does Park and Tree remove trees from private property?

Who do I call if a large tree falls across the street and it is blocking traffic?

Does Park and Tree maintain trees on private property?

What are the limitations for persons residing in unincorporated portions of Chatham County and will use the Dean Forest Landfill?

Can I report an abandoned vehicle that is on private property?

How do I report a Vehicle Violation?

What waste items are unacceptable at the Dean Forest Road Landfill?

Who can use the Solid Waste Landfill located 1327 Dean Forest Road?

What are the days of operation for the Bacon Park Dry Trash Transfer Station?

Will the Bacon Park Dry Trash Transfer Station accept non-hazardous municipal solid waste including:
excess household trash; yard trash; bulk trash; appliances; construction and demolition waste?

What is a (sewer line) Smoke Test?

Can I have a private event at Daffin Park Pavilion?

How do I report a dead animal?

How do I report derelict vehicles (junk cars) in my neighborhood?

How do I report illegal dumping?

How do I sign up for Automatic Utility Bill Payment?

Is there a brochure for Savannah residents which outlines available City programs and services?

Where can I get a free blood pressure check?

2

Other

Does the City have a recycling program?

Does the City have ADA: TDD Phone Numbers?

2

Outside Agency

Where are the Aldermanic Districts?

Where can I apply for a Social Security card?

6

Parking-Transportation

What is a Vehicle Violation?

What is a Vehicle Courtesy Notice?

Where do I park my motorcoach?

Do I need a Motorcoach Permit ?

What is a Vehicle Extension?

How do I report derelict vehicles (junk cars) in my neighborhood?

20

Parks-Squares-Cemeteries

How do I apply for a parade permit?

If I wanted to schedule an event in one of the City parks or squares, where would I call?

What areas are maintained by Park Services?

Buildings and Grounds Department is responsible for what?

Who do I call if a large tree falls across the street and it is blocking traffic?

What is the purpose of the Landscape and Tree Ordinance?

What steps do I take to plant within a Tree Lawn?

Does Park and Tree maintain trees on private property?

Can I add landscaping to the tree lawn in front of my property?

Can I have a private event at Daffin Park Pavilion?

Do you have any Walking Trails?

How do I access cemetery records?

How do I know if a tree is on my property or City property?

How do I purchase burial rights in a municipal cemetery?

How do I register an event at a cemetery?

How do I rent a park or square?

How do I report a problem with a City owned tree?

How do I report cemetery damage or vandalism?

What department is responsible for cemetery conservation?

When are the cemeteries open?

26

Permits-Building

Why do I need a building permit?

How do I know if my inspection has passed?

What if my construction encroaches onto city right-of-way?

Who do I contact if my construction or demolition involves site development or land disturbance?

What do I do when my project is finished?

What is the difference between a Certificate of Completion (C of C) and a Certificate of Occupancy (CO)?

How many inspections, and of what type, are required?

How much does a building permit cost?

What is a plan review fee?

How long does it take to get a building permit once I submit my plans and application?

What is the plan review process for a building permit?

How do I apply for a Building Permit?

What is all of this stuff?

When can I pick up my permit?

What is the status of my building permit application?

How do I obtain my Master Permit Number?

What time will my inspection take place?

How are re-inspection fees determined?

What Building Codes are being enforced?

What fees do I need to pay for a building permit?

How long is my building permit valid?

Can I receive an extension on my permit?

What is the difference between a building inspection and a trade inspection?

Will I have the same inspectors throughout my permit process?

How do I call for building inspections?

As the homeowner or General Contractor can I call in trade inspections?

9

Permits-Electrical

What is the price of an electrical application?

Can I fax in an application?

When will my power be released to Georgia Power?

What time will my inspection take place?

When will my inspection results be posted?

Does the inspector have to sign the inspection card?

How long does it take to process my electrical permit application?

How late can I call in for an electrical inspection?

How are re-inspection fees determined?

8

Permits-Mechanical

When is a mechanical permit required?

How do I apply for a permit?

What is the price for a mechanical permit?

What is required before a permit is issued?

Can I pay cash for my permit?

What documentation is required for a mechanical contractor?

What Mechanical Code do you enforce?

Can I schedule a time for my inspection?

10

Permits-Plumbing

What is the price of an plumbing application?

What plumbing code does the City of Savannah enforce?

Can I fax in an application?

When will my gas service be released to Atlanta Gas Light?

What time will my inspection take place?

When will my inspection results be posted?

Does the inspector have to sign the inspection card?

How long does it take to process my plumbing permit application?

How late can I call in for an plumbing inspection?

How are re-inspection fees determined?

24

Permits-Taxes-Licensing

How do I get a Certificate of Occupancy?

What is the process for getting a site plan approved?

How long does it take to get a site permit once I submit my plans and application?

What kind of bonds does the City require?

What form can I use for bonds?

What other permits or approvals do I need for my site improvements?

How/when do I get my bonds back?

What fees do I need to pay for a site permit?

How/when do I get a land disturbance permit?

How do I register for an Alarm System?

How do I apply for a parade permit?

How do I get permission to place a dumpster, trailer, or storage container on City Right-of-Way?

How do I file a petition or claim with the City?

Do I need a Motorcoach Permit ?

How do I apply for a permit to work on a City Right-of-Way ?

How do I get a permit to have a sidewalk caf�?

How do I apply for an oversize load permit?

What is the purpose of the Landscape and Tree Ordinance?

How do I obtain a Driveway Permit?

How do I obtain a Tour Guide Permit?

How do I obtain permission to block a street?

How do I sign up for Automatic Utility Bill Payment?

How do I transfer a cemetery deed?

What is the requirement for placing a sign within the City of Savannah ?

1

Permits-Water

How do I obtain a grease interceptor permit?

13

Property Maintenance

What is a Title Search?

When is a Title Search necessary?

Who can conduct a Title Search?

What are the most common work orders/complaints for the Property Maintenance Division?

What is a Vehicle Violation?

What is a Vehicle Courtesy Notice?

What is an unsafe House?

What is an Unsafe Demolition Complaint?

What is an unsafe Building?

What is the Property Maintenance Division responsible for?

What is an Occupied Property Violation?

What is a Vehicle Extension?

Can I report an abandoned vehicle that is on private property?

59

Public Safety

What is a Title Search?

When is a Title Search conducted?

When is a Title Search necessary?

What are the most common work orders/complaints for the Property Maintenance Division?

What is a Vehicle Violation?

Can Commercial waste, including refuse generated from the management of rental property be accepted at Bacon Park Dry Trash Station?

Is there a code for reporting an unsafe house?

What is a Housing Code Violation/Complaint? If a violation exists?

What is a Vehicle Courtesy Notice?

Do residents need to do anything to prepare their homes for Smoke Testing?

Is there any waste that the Bacon Park Transfer Station will not accept?

What is the goal of the Department of Rufuse Disposal?

How do I report graffiti?

What causes sewer overflows and backups? How does grease get in my sewer?

How to prevent Fats, Oils and Greases from damaging your Home and the Environment?

How do restaurants, apartment complexes and other commercial establishments prevent grease from passing through the sewer system?

For a grease trap or interceptor to work correctly, what process must be followed?

Waste grease from our community results in what?

What waste items are accepted at the Dean Forest landfill location?

Is the Smoke used (in sewer line tests) hazardous?

What are the hours of operation at the Municipal Solid Waste Landfill on Dean Forest Road?

What is an unsafe House?

What is an Unsafe Demolition Complaint?

What is an unsafe Building?

Who will review the email notifications received in Property Maintenance?

Who do I call if a City tree falls on my personal property, for example, my car and I want to file a claim?

Where is the Municipal Solid Waste Landfill located?

Can I get a Commercial Burn Permit?

What waste items are unacceptable at Bacon Park Transfer Station?

Buildings and Grounds Department is responsible for what?

What is the Property Maintenance Division responsible for?

What is an Occupied Property Violation?

How are Service Requests generated for Property Maintenance?

Who are authorized users of the Bacon Park Station?

What is the benefit to Smoke Testing?

What is the telephone number for Dean Forest Road Solid Waste Landfill?

What is a Vehicle Extension?

Where is the Bacon Park Dry Trash Station located?

Are there any alternate Disposal sites for bulk items, furniture, and dry trash?

What waste items are accepted at the Bacon Park Transfer Station?

Who do I call if a large tree falls across the street and it is blocking traffic?

Does Park and Tree maintain trees on private property?

What are the limitations for persons residing in unincorporated portions of Chatham County and will use the Dean Forest Landfill?

Can I report an abandoned vehicle that is on private property?

How do I report a Vehicle Violation?

What waste items are unacceptable at the Dean Forest Road Landfill?

Who can use the Solid Waste Landfill located 1327 Dean Forest Road?

What are the days of operation for the Bacon Park Dry Trash Transfer Station?

Will the Bacon Park Dry Trash Transfer Station accept non-hazardous municipal solid waste including:
excess household trash; yard trash; bulk trash; appliances; construction and demolition waste?

What is the Waste Acceptance Policy?

How can solid waste harm the environment?

What is a (sewer line) Smoke Test?

How do I contact the Police precincts?

How do I learn about the free smoke detector program?

How do I obtain a Fire Report?

How do I report a fire hydrant that needs repairing?

How do I report derelict vehicles (junk cars) in my neighborhood?

Where are the City of Savannah Fire Stations located?

Where can I get a free blood pressure check?

8

Recreation-Art-Culture

How do I apply for a parade permit?

Do you have any designated bike paths in Savannah?

If I wanted to schedule an event in one of the City parks or squares, where would I call?

Buildings and Grounds Department is responsible for what?

Can I play at the Bacon Park Golf Course?

Do you have any Walking Trails?

How do I rent a park or square?

How do I sign up for art classes?

2

Relocation Information

What is the telephone number for Dean Forest Road Solid Waste Landfill?

Is there a brochure for Savannah residents which outlines available City programs and services?

3

Senior Citizen Services

What services are offered by the Adult Day Care Center?

Where are the Golden Age Centers?

Where can I get a free blood pressure check?

7

Site Development Permits

What is the process for getting a site plan approved?

How long does it take to get a site permit once I submit my plans and application?

What other permits or approvals do I need for my site improvements?

What fees do I need to pay for a site permit?

How do I get my project number?

What is the status of my site project application?

How/when do I get a land disturbance permit?

4

Site Development Project Acceptance

How do I get a Certificate of Occupancy?

What kind of bonds does the City require?

What form can I use for bonds?

How/when do I get my bonds back?

19

Streets-Roads-Sidewalks

How do I apply for a parade permit?

What is a Vehicle Violation?

How do I get permission to place a dumpster, trailer, or storage container on City Right-of-Way?

How do I report a damaged or obstructed street sign?

Do I need a Motorcoach Permit ?

What areas are maintained by Park Services?

How do I apply for a permit to work on a City Right-of-Way ?

How do I report a pothole?

How do I get a permit to have a sidewalk caf�?

How do I apply for an oversize load permit?

Who do I call if a large tree falls across the street and it is blocking traffic?

What steps do I take to plant within a Tree Lawn?

Does Park and Tree maintain trees on private property?

What is a (sewer line) Smoke Test?

Can I add landscaping to the tree lawn in front of my property?

How do I obtain a Driveway Permit?

How do I obtain permission to block a street?

How do I report a fire hydrant that needs repairing?

What department is responsible for street and sidewalk clean-up?

15

Utilities

What causes sewer overflows and backups? How does grease get in my sewer?

How to prevent Fats, Oils and Greases from damaging your Home and the Environment?

Does the City have a recycling program?

How do I obtain a residential trash cart?

How do I report an interruption in water service?

How do I report low water pressure?

How do I set up my City of Savannah Water Services?

How do I sign up for Automatic Utility Bill Payment?

My household trash was not picked up, what should I do?

My trash cart has been stolen, what should I do?

What are the rules for trash carts on the street?

What is the schedule for Bulk Item Trash Pickup?

What is the schedule for Holiday Trash Pickup?

What is the schedule for residential trash pick-up?

Where are the City dumps located?

9

Zoning

Where can I get a Zoning Board of Appeals (ZBA) application?

Can I apply for a rezoning or text amendment to the zoning ordinance?

What is my property zoned?

How close can I build to the property line?

What are the required building setbacks for my property?

What is the first step in establishing a business?

Is it a requirement to reside in the residence when establishing a residential daycare?

Is there such a use as a vacation rental?

If the use that I am proposing is different from the current use, but no improvements to the building is needed, am I required to obtain a new Certificate of Occupancy?

386

How do I rent a park or square?

The City of Savannah's Parks and Squares can be rented for various special events.

Savannah's Parks & Squares can be rented for private functions, such as weddings and parties.

Calhoun Square	Abercorn St between Taylor St & Gordon St
Chatham Square	Barnard St between Taylor St & Gordon St
Chippewa Square	Bull St between Perry St & Hull St
Columbia Square	Habersham St between York St & State St
Crawford Square	Houston St between Hull St & Perry St
Elbert Square	Montgomery St between Hull St & Perry St
Emmet Park	Bay St between Lincoln St & E Broad St
Forsyth Park	Bull St between Gaston St & Park Ave
Franklin Square	Montgomery St between Bryan St & Congress St
Greene Square	Houston St between York St & State St
Johnson Square	Bull St between Bryan St & Congress St
Lafayette Square	Abercorn St between Harris St & Charlton St
Liberty Square	Montgomery St between State St & York St
Madison Square	Bull St between Harris St & Charlton St
Monterey Square	Bull St between Taylor St & Gordon St
Oglethorpe Square	Abercorn St between State St & York St
Orleans Square	Barnard St between Hull St & Perry St
Pulaski Square	Barnard St between Harris St & Charlton St
Reynolds Square	Abercorn St between Bryan St & Congress St
Telfair Square	Barnard St between State St & York St
Troup Square	Habersham St between Harris St & Charlton St
Warren Square	Habersham St between Bryan St & Congress St
Washington Square	Houston St between Bryan St & Congress St
Whitfield Square	Habersham St between Taylor St & Gordon St
Wright Square	Bull St between State St & York St

Contact the Leisure Service Director's Office at 912-351-3837


To view the Regulations, Policies, Procedures and Fees for Special Events in the City's Parks and Squares, or the Outdoor Permit Application please click the PDF attachments below:

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