Delinquent Utility Bill Enforcement

Please note:

As of June 1,  2017, the City of Savannah has resumed regular enforcement efforts on  delinquent utility accounts. Enforcement efforts include the assessment  of additional fees and service cut-off for unpaid and overdue bills.

If you have questions or concerns about your utility account, please contact the Utility Services Division at (912) 651-6460.

Below is a table outlining the timeline of when bills are due and when additional fees and service disconnect may be incurred:

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Bill Life Cycle Approx. Days  Fee Charged
Bill Mailed0
Bill Due20
Last Day to Pay Without Penalty30
Penalty Added/Reminder Notice Sent31$5.00 or 10%
Administrative Processing Fees Assessed38$50.00
Shut Off Period Begins38

Installment Plan – Payment Guidelines

Past Due AmountMinimum RequiredArrangement Deadline
$1 - $149Short-Term Agreement30 days
$150 - $25040%30 days
$251 - $50040%60 days
$501 - $80050%90 days
$801 - $125060%90 days
$1251 or more75%90 days

Pay your utility bill online

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