Delinquent Utility Bill Enforcement

Enforcement efforts on delinquent utility accounts includes the assessment of additional fees and service cut-off for unpaid and overdue bills.

If you have questions or concerns about your utility account, please contact the Utility Services Division at (912) 651-6460.

Below is a table outlining the timeline of when bills are due and when additional fees and service disconnect may be incurred.

Bill Life Cycle Approximate Days Fee Charged
Bill Mailed 0  
Bill Due 20  
Last Day to Pay Without Penalty 30  
Penalty Added/Reminder Notice Sent 31 $5 or 10% (whichever is greater)
Administrative Processing Fees Assessed 38 $50
Service Shut-off Period Begins 38  

Customer Assistance Programs and Payment Arrangements